Friday, July 23, 2010

If something is worth doing, it is worth doing badly

"If something is worth doing, it is worth doing well" is a common english language phrase.

However, it is often dangerous.

Perfection is the enemy of progress.

Wendy Ulrich, HR guru & author
If something is worth doing, it is simply that - it is worth doing.  If you start with little experience, you will probably do it poorly - but only by doing it poorly will you learn to do it better - and one day, you will do it well. The only way to do the important, challenging things well is to first do them poorly.

Wendy Ulrich, HR guru says "If something is worth doing, it is worth doing badly."

Post Script: There is obviously a segment of things that should never be done badly: nuclear fuel rod replacement, deep sea oil drilling, scaffolding for building works - but for the majority of us the important things can start with a low level of quality, perhaps in a safe environment.  If you write a draft, you can improve if with several rounds of edits.  If you want to play piano, you start poorly.  Your first big speech will not be as great as your 100th big speech.

Thursday, July 15, 2010

Do it anyway.

This was written on the wall in Mother Teresa's home for children in Calcutta and is widely attributed to her.  It is often given the title "Do it anyway":

People are often unreasonable, irrational, and self-centered. Forgive them anyway.
If you are kind, people may accuse you of selfish, ulterior motives. Be kind anyway.
If you are successful, you will win some unfaithful friends and some genuine enemies. Succeed anyway.
If you are honest and sincere people may deceive you. Be honest and sincere anyway.
What you spend years creating, others could destroy overnight. Create anyway.
If you find serenity and happiness, some may be jealous. Be happy anyway.
The good you do today, will often be forgotten. Do good anyway.
Give the best you have, and it will never be enough. Give your best anyway.
In the final analysis, it is between you and God. It was never between you and them anyway.
---

The words seem to be based on a poem by Kent Keith, but much of the second half has been re-written in a more spiritual way by Mother Teresa.

Mother Teresa, Agnesë Gonxhe Bojaxhiu (Gonxhe meaning "rosebud" in Albanian) was born 1910, in Üsküb, Ottoman Empire (now Skopje, capital of the Republic of Macedonia). Her father, who was involved in Albanian politics, died in 1919 when she was eight years old. She left home at age 18 to join the Sisters of Loreto as a missionary. She never again saw her mother or sister. Agnes initially went to the Loreto Abbey in Rathfarnham, Ireland to learn English, the language the Sisters of Loreto used to teach school children in India. She arrived in India in 1929, and began her novitiate in Darjeeling, near the Himalayan mountains. She chose the name Teresa after Thérèse de Lisieux, the patron saint of missionaries.

Friday, July 09, 2010

There were 5 ancient Greek philosophies of happiness

At the risk of gross oversimplification, there were five Greek philosophies of happiness.
  • Socrates - only the poor, those who have nothing to lose, can be happy.
  • Aristotle - you have to be born rich to be happy (in reality healthy, wealthy, good family, good friends).  Aristotle's Nichomachean Ethics introduced the good life.
  • Epicurus - remove all causes of pain to be happy (don't spend time with irritating people or doing annoying things). "Pleasure is the absence of suffering".
  • Stoicism - life is about suffering. Happiness is to accept the obstacles with serenity.  Stoicism was founded by Zeno of Citium.
  • Hedonism - happiness is spending time doing what gives you pleasure. The basic idea behind hedonistic thought is that pleasure is the only thing that has intrinsic value. 
In reality, the ancient greeks had no word that exactly matches our current word "happiness".  The closest term from their language was Eudaimonia.  Aristotle says that eudaimonia means ’doing and living well’.  What is interesting to me is that I view happiness as a state - but the greeks had no word that represented a steady-state happiness - only an active form of happiness that required behaviours in line with a set of virtues.

Some useful resources:




Thursday, July 08, 2010

Get inspiration from Blogs

I am honoured to be mentioned in the same sentence as Seth Godin (video on blog).



JP at Virgin UK has inspired me to share some of the top blogs that I follow and provide daily inspiration for me.
Am I missing any great blogs out there?  Please leave links in the comments if you have found something worth sharing.

A note on how I read blogs - I use Google Reader and subscribe via RSS.  I can have a quick scan once a day of what blogs have been updated and read them directly in google reader rather than visiting several blogs.  I only visit the blog if I want to make a comment.

Tuesday, June 29, 2010

HR's most important task. A real paradox (especially for MBAs)

I am in IESE Business School's library today.  I am reading Jeffrey Pfeffer's article "HR's most important task". 

He starts: "Here is a paradox.  In the financial markets, investment information is rapidly and efficiently diffused.  New product and service innovations, be they junk bonds, new forms of options, or debt securities that allocate and price risk in an innovative fashion, get rapidly copied by competitors.  But, in the "managerial knowledge" marketplace, there is little evidence of much diffusion of ideas or innovative business models and management practices.

Although there is rapid diffusion of language - the language of quality or six sigma, empowerment or putting people first, employee and customer loyalty and so forth - in many cases, not much actually changes in terms of what occurs on a day-to-day basis and in fundamental organisational models."

photo credit: AComment
He discusses a couple of examples.  Southwest airlines has seen profitability for over 20 years in an industry that is losing money.  Their organisation has been widely described in articles, cases and books.  There were no secrets to what they were doing.  It was decades before others began to imitate the Southwest model. 

Another well known example is Toyota (excepting events of the last few months).  Toyota for a decade was the automotive byword for quality and productivity.  Toyota would regularly give plant tours to its competitors - but those managers came home and repeated what they were already doing - perhaps mentioning some six sigma concepts once in a while to give credibility to their positions.

The task for HR?  Human Resources must be concerned with the mental models of the people in the company, particularly its leaders.  The role of the company's execution leaders is to ensure that these mental models turn into disciplined action.

Why does management innovation take so long to spread?  What role do Business Schools have in accelerating this process?

Monday, June 28, 2010

Eat that frog. The only thing you need to know about time management.

Productivity put simple. This is a guest post by Dimitri Uralov, a Barcelona based entrepreneur and financial coach.  
Dimitri Uralov

When Conor offered me the chance to write a post on time management for this blog, we laughed as I commented that most people would probably find the truth about productivity too simple.

I am interested in time management. I spend a lot of time reading books on the topic, testing new systems and methods and trying the latest software. Invariably, I always come back to the same simple principle that has been guiding my productive life for the last several years.

Here it is.  Productivity boils down to one simple thing: your capacity to do the most important, and only the most important, and to stick with it until it's done. Time management tools and strategies are useful, but always secondary.

Our time is limited and we will never accomplish everything that we and others put on our plate. The only question is whether what we choose to do takes us closer to our goals and allows us to make a difference or not.

The only thing you need to know about time management.

I can only really accomplish what really matters if I spend most of my time working on the most important tasks. If I'm doing something else, no matter what I choose to do (and what software or system I'm using for it), it will relatively be a waste.  (Conor has a good post that distinguishes great work vs bad work).

What are these most important things? I don't think you need help with answering this question. It doesn't matter whether you're using the Eisenhower matrix, the ABC method of setting priorities or simply your gut feel.  We all happen to know what our most important tasks are.

The real problem is that these most important tasks are usually the most difficult and least "attractive" items on our agenda. They require time, effort and getting out of our comfort zone. So, humans as we are, we consciously or unconsciously choose to keep ourselves busy with other less important yet so much easier stuff.

I remember the first time I realized how powerful this "just-do-the-most-important" principle was. About two years ago, when I was working in a family office, my boss had a conversation with me. He was kind but honest. He complained about my productivity. He said it took me too much time to finish important projects. He didn't know what I was doing, but he knew he didn't like the results.

That came quite unexpected for me. At that time I considered myself to be a very good worker. I was always busy doing things. I was staying late to do more. I had my to-do lists all over the place. I would answer all e-mails and return all telephone calls quickly. I was up-to-date with everything happening on the markets. I was available and ready to help others. However, my boss felt that I was not achieving much.

So I decided to reassess the way I was working. I tracked my time and took records of my activities. Soon it became very obvious that most of my day was spent on unimportant stuff, such as answering e-mails or reading investment articles. Meanwhile, the important stuff was sitting on my desk and in my to-do lists, waiting to be dealt with.

Eat that Frog.

Having realized I was always postponing the most important, I made a strong decision to change my working habits. Every morning I would arrive to the office, make a list using the ABC method, and then go directly to my most important task, the A1, resolving to do nothing else until it was completed. I would then go to A2, then A3 and so on.

As I adopted this simple productivity rule, my results changed completely. Difficult projects and tasks that used to take weeks were now done in days. I felt more energetic and motivated. For the first time I would have moments when all items on my to-do list were ticked. Eventually I would accomplish most of the tasks for the week in only 3 or 4 hours on Monday morning. The change was so amazing, that I even started to share my insights with other people.

Today, as an entrepreneur, the productivity issue has become more important than ever for me. To be honest, I sometimes find it quite difficult to control myself and keep focused. If there's something good in having a boss, it is that you have someone who can warn you when your productivity has gone low.

Therefore, whenever I feel stuck among all the things I have to do, I go back to the same simple principle that has proved to work so well - I start doing the important things, and only the important things.

I grab a sheet of paper and write down my two or three most important tasks for the day. Yes, those that are usually also the most difficult and uncomfortable. I allow myself to forget about everything else, and then I focus on getting these two-three things done.

Once you eat a frog, nothing worse can happen in the day.

Sometimes it takes me the whole day to accomplish just one of these tasks. But I've discovered that I don't really feel bad about it. I feel calm, concentrated and productive. I'm doing the right thing, the one that matters most. It is the best use of my time, and there's nothing that can be compared to that feeling of fulfillment when it's finally done.

I've also discovered that every time I concentrate my effort on the most important, the unimportant stuff takes care of itself. Problems solve themselves in my absence. I get less e-mail in my inbox. The phone is silent. Life flows.

And usually, if I manage to keep myself focused and avoid distractions, I end up doing much more than I would expect. It seems that things do not always take as much time as we think, especially those that initially look so big and difficult.

Therefore, the next time you feel tempted to test the next revolutionary time management system, think again whether you really need to overcomplicate it. Get back to the basics and ask yourself a simple question:

Are you inventing things to do to avoid doing the important and only the important?  (A good reminder from Brian Tracy)

I recognize that even when we know what we have to do, it is not always easy to stay focused and avoid distractions. I personally find it to be the most difficult part of the "art of productivity". For that reason, in my next post I will share some of the tips that have proven most effective for me.

In the meanwhile, could you share your experience and insights on simple productivity in the comments?  What do you do to manage your time better?

Dimitri Uralov is managing partner of the Intelligence Consultancy - a company specialised in helping people and organisations to develop the full range of their intelligence. Next month he will run a 3-day workshop on leadership, productivity and personal branding in Barcelona.

Thursday, June 24, 2010

The TED Commandments: 10 rules every speaker needs to know

TED talks are some of the best speeches that I watch.  TED organisers have a set of 10 rules that no speaker is ever allowed to break.  This might be a lesson for all speakers.



  1. Thou Shalt Not Simply Trot Out thy Usual Shtick
  2. Thou Shalt Dream a Great Dream, or Show Forth a Wondrous New Thing, Or Share Something Thou Hast Never Shared Before
  3. Thou Shalt Reveal thy Curiosity and Thy Passion
  4. Thou Shalt Tell a Story
  5. Thou Shalt Freely Comment on the Utterances of Other Speakers for the Skae of Blessed Connection and Exquisite Controversy
  6. Thou Shalt Not Flaunt thine Ego. Be Thou Vulnerable. Speak of thy Failure as well as thy Success.
  7. Thou Shalt Not Sell from the Stage: Neither thy Company, thy Goods, thy Writings, nor thy Desparate need for Funding; Lest Thou be Cast Aside into Outer Darkness.
  8. Thou Shalt Remember all the while: Laughter is Good.
  9. Thou Shalt Not Read thy Speech.
  10. Thou Shalt Not Steal the Time of Them that Follow Thee
This copy here from Tim Longhurst's blog.   The photo of the actual TED Commandments tablet comes from Rives' blog (scroll down to his 20 february 2006 post).